Privacy Policy for Green Screen Systems
1. Introduction – Our Commitment to Your Privacy
At Green Screen Systems (“we,” “our,” or “us”), accessible via greenscreensystems.com, we place the highest priority on your privacy and the protection of your personal data. We understand the importance of maintaining your trust, and we are fully committed to handling your personal information responsibly, transparently, and in full compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy is designed to inform you about how we collect, use, protect, and disclose your personal data when you use our website, engage with our services, or otherwise interact with Green Screen Systems.
2. Scope and Role of the Data Controller
This Privacy Policy applies to all users and visitors of greenscreensystems.com. As the operator of this website and the provider of our services, Green Screen Systems is the data controller for the purposes of GDPR and is responsible for determining the purposes and means of processing your personal data.
If you have any questions about how we handle your data, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personally identifiable information, depending on your interactions with us:
a. Usage Data
Includes information about how you use our website, such as IP address, browser type, referral sources, session duration, pages visited, and date/time stamps.
b. Account Data
Includes data you provide when registering or requesting services, such as your name, postal and billing addresses, email address, and phone number.
c. Profile Data
Includes your preferences, purchase history, account settings, and behavioral data derived from your interactions with our website and services.
d. Communication Data
Includes records of emails, chats, support tickets, inquiries, or other messages you send or receive from us, including the content and corresponding metadata.
e. Technical Data
Includes details about the devices and systems you use to access greenscreensystems.com, such as device type, operating system, browser configurations, and internet connectivity attributes.
f. Transaction Data
Includes payment information, transaction records, billing history, shipping and delivery details, and other relevant financial documentation.
g. Preference Data
Includes your expressed choices around marketing preferences, communication methods, opt-in/opt-out status, and product/service interests.
4. Legal Bases for Processing Personal Data
We process your data only when there is a lawful basis for doing so under GDPR and, where applicable, CCPA requirements. Legal bases include:
– Consent: Where you have given explicit permission.
– Contractual Necessity: To perform our contract with you or to take steps at your request before entering into a contract.
– Legitimate Interests: When it is necessary for our legitimate business interests (e.g. enhancing website performance), provided these are not overridden by your rights.
– Legal Obligation: Where processing is necessary to comply with a legal or regulatory requirement.
5. Your Rights
As a user, you have several rights in relation to your personal data. These include:
– Right of Access: To receive confirmation as to whether or not your personal data is being processed and access related information.
– Right of Rectification: To request correction of inaccurate or incomplete data we hold about you.
– Right of Erasure: To request deletion of your personal data when there is no compelling reason for its continued processing.
– Right to Restrict Processing: To request restriction of processing while a complaint is being investigated or a claim is resolved.
– Right to Data Portability: To obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: To object to the processing of your data under certain circumstances, including for direct marketing purposes.
CCPA Rights: California residents may also exercise the following rights:
– Right to Know: The categories of personal information collected, sold, or disclosed.
– Right to Delete: Request deletion of specific personal data.
– Right to Opt-Out: Prevent sale of personal data to third parties.
– Right to Non-Discrimination: Exercise your rights without receiving differential treatment from us.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We take the protection of your data seriously and employ organizational, physical, and technical safeguards to ensure its security. Our systems feature:
– Encryption in transit and at rest using industry-standard protocols.
– Role-based access control with multi-factor authentication.
– Regular data integrity checks, backups, and disaster recovery planning.
– Staff training on data protection responsibilities and privacy awareness.
7. International Data Transfers
Because we may process or store data using servers or third-party services located outside the European Economic Area (EEA), including the United States, we ensure that such transfers are conducted in compliance with GDPR, using appropriate safeguards such as Standard Contractual Clauses (SCCs) and, where applicable, equivalent safeguards under CCPA or other regional data laws.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this Policy:
– Usage & Technical Data: Retained for up to 12 months for analytics and performance monitoring.
– Account & Profile Data: Retained as long as your account is active and for up to 6 years thereafter to comply with legal and contractual obligations.
– Communication Data: Stored for up to 3 years to manage ongoing inquiries or support requests.
– Transaction Data: Maintained for 7 years for tax and regulatory compliance.
– Preference Data: Retained until you update or withdraw consent.
Upon expiry of these periods, or upon your request, the data is anonymized or securely deleted.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on greenscreensystems.com. These include:
– Essential Cookies: Required for website functionality, including account access and transaction processes.
– Functional Cookies: Enable enhanced personalization features and user settings.
– Analytics Cookies: Help us measure and analyze traffic, site usage, and performance.
– Performance Cookies: Improve website speed, responsiveness, and usability across sessions.
We do not use cookies to collect sensitive personal data without express consent.
10. Cookie Management and Consent
When you first visit greenscreensystems.com, you will be presented with a cookie banner allowing you to accept, reject, or customize cookie settings. You can modify your preferences at any time via our Cookie Settings or by adjusting your browser settings.
We honor Do Not Track (DNT) signals and recognize California “opt-out” rights as mandated by the CCPA.
11. Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under this age. If we become aware that such data has been collected inadvertently, it will be deleted promptly in accordance with applicable laws.
If you believe your child has provided personal information to us, please contact us at [email protected].
12. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we make material updates, we will take appropriate measures to inform you, including by publishing the modified policy on greenscreensystems.com or providing direct notice via email or platform notifications when required by law.
13. Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your data rights, please contact us:
Email: [email protected]
We will respond to your request in accordance with applicable laws and strive to address all privacy-related concerns comprehensively and promptly.
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Green Screen Systems is committed to the ethical, transparent, and lawful processing of your personal data. If you believe your privacy rights have been violated or if you require further clarification or guidance, please contact our Data Privacy Team at [email protected].